Your Patients...the good, the bad, the ugly, the OMG moments...

Written By Brittany Klous - November 02 2016


potomac dental
November 16 2016

For a dentist all patient are same and dentist have to treat them with their best treatment.

November 14 2016

Today I had a new client who hadn’t had a cleaning in a few years and she proceeded to tell me that her fathers genetics skipped her so she couldn’t have periodontitis after I had told her she had heavy bleeding and pockets ranging from 4mm-6mm. blank stare :)

November 05 2016

I was calling to remind a new 52 year old patient about his appointment. As I said I will see you tomorrow, he said, " Okay baby, see you tomorrow." Then when I was doing his DHT, he continued to call me baby until I told him he has moderate periodontitis… Please never let him be a ‘Kathy only.’

November 03 2016

While treating an elderly patient with a mouth full of restorations, while explaining to her how better to be at her homecare, she says “but if I leave the hard tartar on won’t that help prevent getting cavities?”
Me: “Ummmm, that didn’t just happen.”

Lauren Kinser
November 03 2016

This just happened last week, my boyfriend took over a practice a year ago when the former dentist retired. Anyways we get a letter from a VERY disgruntled patient who wrote out her life story about how she was a mom of a veteran how she hated the dentist, how years ago (we’re talking early 2000’s) she had finally come back to have a lot of restorations and cosmetic work done, the dentist (who has retired) said he would do it, and laid out the treatment plan, they agreed on price and payment all the normal good stuff. Anyways fast forward to like 2012-2014 she decides shes not going to come back to the practice for whatever reason, came in and told us she had found a new dentist, then several months later calls and schedules hygiene appointments, so we obliged, anyways she never shows up back in 2014 for 2 appointments so we charge her the missed appointment fee and don’t hear from her for another 2 YEARS… fast forward to 2016 we get this angry letter after she got a letter saying the interest on her missing appointment charge had gone up… then she sends this SUPER hateful letter and says if we don’t stop sending her bills she’s taking this to “the social media sites, and the newspaper.” We all just sat in the office re-reading it, and asking ourselves WTF.

November 02 2016

My stomach was making digestive noises after eating lunch. My creepy male patient looked up and said “I can hear your guts.”

November 02 2016

Pt called on the phone to cancel their restorative appt because their tooth hurt too bad. You realize that’s what we do here, right? We’re a dental office and we will help your toothache. The patient’s response: “Yes I know but this is a really bad toothache”

November 02 2016

An elderly couple come in for their cleaning and refuse to fill out a new health history. They say there have been no changes to their health. I begin probing my elderly patients teeth and he stops me to tell his knee is bothering him. He then tells me that he had knee replacement a month ago. I immediately stop and say “So when you said there have been no changes did you forget you had knee surgery?” He replied “No, just don’t touch my knee.” His wife is in the room and she is beginning to get dementia. She then pipes in “Or his weenie!”

November 02 2016

Me: Any changes with your medications?
Patient: Not yet they haven’t figured out which one has cause my extreme vaginal itching. (Had to stop 2 times during the appointment for her to “itch” & tries to shake my hand on the way out!)

November 02 2016

Me: suctioning my patients mouth
Patient: woah! That thing would be fun to use on a date….

November 02 2016

I didn’t put my bridge back on because when it popped off it hurt too bad. Can you make my nubs prettier?

November 02 2016

Me: Any known allergies from the list provided?
65 yr old patient: I’m almost positive im allergic to latex but only in the vaginal area, I get a burning sensation and it isn’t pretty.
Me: Okay TMI moving on…

November 02 2016

Me: *Places lead apron on patient and it covers him all the way to his knees
Patient: "Oh this protects my private area too? I don’t use that anymore.
Me: ?

November 02 2016

Well I don’t like “cleaning” because my gums bleeds.

November 02 2016

Can you please remove all of my silver fillings because the government implanted chips to track me in them and I don’t want fluoride because I can’t have my mind anymore controlled.

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